Returns & Refund Policy
Klever Tees
Website: https://klevertees.com
Effective Date: October 9, 2026
Last Updated: October 9, 2026
1. Our Return Policy
At Klever Tees, we want you to love what you order.
Many of our products are made specifically for you after your purchase is placed. Because of this made-to-order process, we generally cannot accept returns or exchanges for changes of mind, incorrect size selections, or incorrectly selected colors.
However, if something goes wrong with your order, we're here to help make it right.
2. Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, incorrectly printed, or materially different from what you ordered, please contact us within 30 calendar days of delivery.
Examples of issues we can review include:
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Products damaged during shipping
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Printing defects or significant design errors
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Incorrect products or sizes sent due to a fulfillment error
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Items that arrive with manufacturing defects
To report an issue, email orders@klevertees.com with your order number, a brief description of the problem, and clear photographs showing the issue.
We will review your request and determine an appropriate resolution.
Depending on the circumstances, this may include a replacement, refund, or another suitable solution.
3. Returns for Change of Mind
Because many Klever Tees products are made to order, we generally do not accept returns or exchanges for personal preference reasons.
These include:
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Ordering the wrong size or color
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Changing your mind after purchasing
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Deciding you no longer want the product
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Preferring a different design or style
We encourage you to review product descriptions, sizing charts, colors, and order details carefully before completing your purchase.
This policy does not affect any rights you may have under applicable consumer protection laws.
4. Size and Color Exchanges
Most Klever Tees shirts are unisex unless otherwise noted in the product description.
Sizing can vary between different manufacturers, garment styles, and materials.
We recommend checking the individual product's size guide before placing your order.
We generally cannot exchange correctly produced items for a different size or color.
However, if you receive a size or color different from what you ordered because of a fulfillment error, please contact us so we can review the issue.
5. How to Request a Refund or Replacement
If you experience an issue with your order, please follow these steps:
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Contact us at orders@klevertees.com within 30 calendar days of delivery.
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Include your order number.
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Describe the issue with your product.
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Attach clear photographs showing the damage, defect, or incorrect item.
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Wait for our team to review your request and provide further instructions.
Please do not send items back without contacting us first.
In many cases, returning a damaged or defective product will not be necessary.
6. Refund Processing
If your refund request is approved, the refund will generally be issued to your original payment method.
The time required for the refund to appear in your account may vary depending on your bank or payment provider.
We will notify you when your refund has been processed.
If only part of your order is affected, the refund or replacement may apply only to the affected item or items.
7. Order Changes and Cancellations
Because many Klever Tees products enter production shortly after an order is placed, changes and cancellations may not always be possible.
If you need to modify or cancel an order, contact us as soon as possible at orders@klevertees.com.
We will do our best to assist before production begins.
Once an order has entered production, changes or cancellations may no longer be available.
If an order is canceled before production and payment has already been collected, a refund will be issued for the canceled items.
8. Lost or Missing Packages
If your order has not arrived, please review the tracking information provided in your shipping confirmation email.
If your package appears to be lost or has experienced an extended delay, contact us with your order number.
We will review the situation and work with the shipping carrier or fulfillment provider to determine an appropriate resolution.
Refunds or replacements for missing packages will be evaluated based on the circumstances and applicable consumer protection laws.
9. Product Appearance and Minor Variations
We make reasonable efforts to display product colors, designs, and details accurately.
However, slight variations may occur due to screen settings, fabric materials, garment colors, printing methods, and production processes.
Minor variations that do not materially affect the product's appearance or functionality are not generally considered defects.
Significant printing errors, incorrect designs, or manufacturing defects may qualify for a replacement or refund.
10. Your Consumer Rights
Nothing in this policy limits or excludes any rights or remedies that cannot legally be waived under applicable consumer protection laws.
Where applicable law provides additional rights, those rights will take precedence over any conflicting provision in this policy.
11. Contact Us
If you have questions about a return, refund, replacement, or order issue, please reach out.
Klever Tees
Website: https://klevertees.com
Email: orders@klevertees.com
Phone: 346-537-8223
Wear What Makes You, You.
Thank you for supporting Klever Tees!